Help Center
User Manual

Teacher Effectiveness Preparation
User Guide

Guidance for signing in, using role-based portals, uploading documents, and completing common TEP workflows.

Getting Started

  1. Open your organization portal, such as https://yourorganization.teachereffectiveness.net.
  2. Sign in with your assigned username and password.
  3. Complete any required security steps, including MFA when prompted.
  4. Use the portal tabs or menu to access the areas available to your role.

If you don’t know your portal URL, go to teachereffectiveness.net and use the portal finder.

Account Security

TEP may require one or more security steps depending on your organization’s settings.

  • Email verification
  • Password reset on first login
  • Periodic password change
  • Multi-factor authentication (MFA)
  • Screen lock after inactivity

Keep your email address current. Password reset and security messages depend on it.

Candidate Portal

Candidates can use the portal to complete the following tasks:

  • View program status
  • Register for eligible courses or schedules
  • Review course schedules and calendar events
  • Upload required documents
  • Track document verification status
  • View transcript and course history
  • Submit support hours when applicable
  • Review messages and notifications

Uploading Documents

  1. Open the Documents area.
  2. Select the required document type.
  3. Upload the file using an approved file type (PDF preferred).
  4. Wait for administrator review.
  5. Check document status for approval, rejection, or revision notes.

Information Session Users

  • Register for available information sessions
  • Complete program application sections
  • Upload requested documents
  • Review approval, rejection, or revision messages
  • Receive email notifications tied to application events

Designated Subject Candidates

  • Complete Designated Subject application workflows
  • Upload documents and credentials
  • Track requirements and checklist items
  • View status changes from the Designated Subject admin team

Induction Users

Induction teachers, mentors, and district leads each have role-specific portals.

Teachers

  • View pathway status (Year 1, Year 2, or ECO)
  • Complete assigned requirements
  • Upload supporting documents
  • Review mentor or district lead information

Mentors

  • View assigned teachers
  • Access relevant teacher information
  • Complete mentor-related workflows

District Leads

  • Work across assigned districts and schools
  • Review induction candidates in those districts
  • Support assignment and program workflows

Payments

When payment features are enabled, you may see tuition schedules, payment status, installment or deposit information, and payment method details.

Contact your organization administrator if a payment amount or status appears incorrect.

Forms

Forms may be used for applications, agreements, surveys, or other program records.

  1. Open the assigned form.
  2. Complete all required fields.
  3. Upload documents when requested.
  4. Submit the form.
  5. Watch for email or portal notifications confirming receipt.

Notifications

TEP may show system notifications, maintenance notices, or program messages. Read these before continuing work, especially during scheduled maintenance windows.

Common Help

Can’t sign in?

  • Confirm you are using the correct organization portal URL
  • Use password recovery if available
  • Contact your organization administrator

Menu item missing?

  • Confirm your assigned role with your administrator
  • Sign out and sign back in
  • Contact your administrator if the issue remains

Upload failing?

  • Check the file size limit for your organization
  • Check the allowed file extension list
  • Try saving as PDF when possible
  • Contact support if the file is required and still fails